z7 com FAQ — Everything Pakistani Players Need to Know

No. z7 com allows one account per person. Duplicate accounts are detected automatically and can result in account suspension and forfeiture of any pending winnings. If you previously had an account and are having trouble accessing it, contact the support team — they can help you recover access without needing to open a new one.

On the Login page, use the password recovery option. Enter the mobile number or email address you registered with and an OTP will be sent to you. Enter the OTP and set a new password. The whole process takes about a minute. If you no longer have access to your registered number, reach out to support via live chat with your account details for identity-based recovery.

Contact the z7 com support team via live chat to request a contact detail update. For security reasons, changing your registered mobile number requires identity verification — the team will guide you through the steps. This process protects your PKR balance from unauthorised changes.

You must be 18 years or older to register and play on z7 com. This is a firm requirement. z7 com does not accept accounts from minors, and accounts found to be operated by underage users will be closed. Please play responsibly and visit our Responsible Gaming page for self-management guidance.

z7 com supports all major Pakistani payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. All deposits are processed in PKR — no currency conversion and no hidden fees. Simply log in, head to the deposit section, choose your preferred method and follow the on-screen steps.

JazzCash and Easypaisa deposits typically reflect in your z7 com wallet within a few seconds to a couple of minutes. Raast and bank transfers may take slightly longer depending on your bank's processing time, but most go through within minutes during business hours. If a deposit has not appeared after 30 minutes, contact support with your transaction reference number.

Yes, a minimum PKR deposit applies. The exact amount is shown on the deposit page when you select your payment method, as it can vary slightly depending on the channel. The minimum is set to be accessible for most Pakistani players — you do not need to deposit large amounts to get started and enjoy the platform.

z7 com does not charge additional fees on deposits made from Pakistani payment methods. The PKR amount you send is the amount that lands in your gaming wallet. Some banks or mobile wallet providers may apply their own small transaction fees on their end — check with your provider if you are unsure, but from z7 com's side there are no deductions.

Log in to your account and visit the Withdrawal page. Select your preferred PKR payout method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. Most requests are processed quickly. Make sure the account details you enter match your registered identity to avoid any delays.

JazzCash and Easypaisa withdrawals are typically processed within a short time after your request is approved. Bank transfers follow standard banking hours and may take a little longer depending on the receiving bank. z7 com aims to complete all PKR withdrawal requests as quickly as possible — if yours is taking longer than expected, contact support with your withdrawal reference.

Yes, both minimum and maximum PKR withdrawal limits apply. The current limits are displayed on the Withdrawal page when you are logged in. Limits can vary by payment method, so check the page for the most up-to-date figures. VIP members may have higher withdrawal limits as part of their tier benefits.

If your PKR withdrawal request has been pending longer than expected, first check that your payment details are correct and match your registered account. Then contact z7 com live support — available 24/7 — with your withdrawal reference number. The team can check the status and resolve any hold-up quickly. Do not submit a duplicate request, as that can cause further delays.

Absolutely. PSL is one of the most popular betting markets on z7 com. During the PSL season you will find full match winner markets, live in-play betting, top batsman and top bowler predictions, over/under run markets and special PSL boosted odds. Markets open well before each game and live in-play updates continue ball by ball throughout the match.

Yes. z7 com covers all major international cricket including Pakistan national team fixtures, T20 World Cup matches, bilateral series and other ICC tournaments. You can place pre-match bets or join the live in-play markets for ball-by-ball action. All payouts are in PKR and settle automatically when results are confirmed.

Beyond cricket, z7 com offers betting markets on football — including major leagues and international fixtures — as well as esports tournaments. The full list of available sports and current markets is available on the Bet page once you are logged in. Markets and sports coverage expand regularly based on what Pakistani members are asking for.

Winnings are calculated by multiplying your PKR stake by the odds at the time you placed your bet. For example, if you stake PKR 1,000 on odds of 2.5, your total return is PKR 2,500 (including your stake). Winnings are credited to your z7 com wallet automatically once the result is officially confirmed. From there you can withdraw to JazzCash, Easypaisa or your bank account.

Log in to your account, visit the Slot Games section and choose any title you like. You can browse by theme, provider or popularity. Set your PKR bet size, spin and any winnings are added to your wallet instantly. Many slots also have free-spin bonus rounds triggered by scatter symbols — these can produce significant PKR payouts without extra staking.

Fish games are arcade-style shooting games where you aim a cannon at fish and sea creatures moving across the screen. Each fish has a PKR value — the more you shoot, the more you can earn. Different fish types carry different rewards, and special boss creatures offer large PKR prizes. It is fast-paced, skill-influenced gaming that is very popular among Pakistani players. Visit the Fish Games page for the full selection.

Yes, all z7 com games — slots, fish games and betting — are fully playable on Android and iOS smartphones. You can use the mobile browser for immediate access or download the z7 com Android app from the Download page for a faster, notification-enabled experience. The app is optimised for Pakistani mobile networks and works smoothly on 3G, 4G and 5G connections.

z7 com's slot and fish games use certified Random Number Generator (RNG) technology, which ensures every spin and every fish-shooting outcome is entirely random and independent of previous results. The RNG systems used by z7 com's game providers are tested and verified by third-party auditors, so you can trust that results are genuinely random and not influenced by the platform.

z7 com encourages all members to set personal budgets before they start playing. You can set weekly or monthly PKR deposit limits from your account settings, and you can also set session time reminders to help you keep track of how long you have been playing. These tools are available to all members and are there to help you stay in control of your gaming. Visit the Responsible Gaming page for full guidance.

If you feel you are spending more than you intended, chasing losses or finding it hard to stop, the most important thing is to take a break. You can request a self-exclusion period through z7 com support — this temporarily prevents you from logging in, giving you space to reset. Gaming should always be a form of entertainment. If you are finding it stressful, step away and reach out for support. Details are on the Responsible Gaming page.

z7 com is strictly for adults aged 18 and over. It is also not suitable for people who are recovering from gambling-related issues or who find it difficult to manage their spending. Online gaming platforms like z7 com are designed for entertainment, and treating them as a source of income is not advisable. Always gamble with money you can afford to lose, set a budget and stick to it. See our full Responsible Gaming guidelines for practical advice.