Privacy Policy — z7 com Data Protection & Your Rights

01 Introduction

This Privacy Policy explains how z7 com ("the Platform", "we", "us") collects, uses, stores and protects the personal information of players who register and use our online gaming and sports betting platform at z7com.onl.

When you register an account on z7 com, make a deposit, place a bet on cricket, PSL, T20 internationals or any other market, or use our slot games and fish games, you share certain personal information with us. This policy tells you exactly what we do with that information and what your rights are in relation to it.

By using z7 com, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.

02 Data We Collect

We collect personal information in the following ways — information you provide directly, information generated by your use of the platform, and information from payment providers when you transact.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required for identity verification in exceptional circumstances, in which case you will be informed.

03 How We Use Your Data

z7 com uses your personal data for the following purposes:

• Account Management: To create, maintain and secure your z7 com account, verify your identity and process login requests.
• Transaction Processing: To handle your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform Operations: To make the games, betting markets and features of z7 com function correctly for your session.
• Customer Support: To respond to your queries, resolve disputes and assist with account issues.
• Security & Fraud Prevention: To detect unusual activity, prevent fraud and protect both you and the platform from misuse.
• Responsible Gaming: To monitor patterns that may indicate problem gaming and to apply any self-exclusion or restriction tools you request.
• Legal Compliance: To meet any record-keeping or verification requirements applicable to the platform's operations.
• Platform Improvement: To analyse usage patterns and improve the design, performance and content of z7 com.
• Marketing Communications: To send you relevant promotional offers, new game announcements and platform updates — only where you have given consent or where we have a legitimate interest and you have not opted out.

We do not use your personal data for automated decision-making that produces legal effects for you without a human review process being available.

04 Data Sharing

z7 com does not sell your personal data. We share your information only in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction data needed to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Game Software Providers: Third-party providers who supply slot games, fish games and other gaming content may receive limited technical data (such as a player session ID) to run the game correctly. They do not receive your full personal profile.
• Identity Verification Services: If you are asked to verify your identity, a third-party KYC provider may process your document data on our behalf. This is done under strict data processing agreements.
• Technology & Hosting Providers: Our platform runs on third-party infrastructure. Hosting and database providers may process data as part of running the service. They operate under contractual obligations to keep data secure and confidential.
• Legal Requirements: We may disclose personal data if required to do so by a valid legal process or to protect the rights, property or safety of z7 com or its users.

05 Payment Data

All financial transactions on z7 com are conducted in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, certain payment details are processed to complete the transaction.

z7 com does not store your full card numbers or complete mobile wallet credentials on our servers. Payment tokenisation and secure payment gateways are used so that sensitive payment data is handled by the payment provider directly, not retained by us beyond what is needed for transaction records.

Your transaction history — amounts, dates and payment methods used — is retained in your account for your reference and for the platform's record-keeping purposes. You can view your transaction history in your account dashboard at any time.

06 Cookies & Tracking

z7 com uses cookies — small data files stored on your device — and similar technologies to make the platform work properly and improve your experience. Here is what we use and why:

• Essential Cookies: Required for the platform to function. These handle your login session, security tokens and basic page navigation. Without these, z7 com cannot operate correctly.
• Functional Cookies: Remember your preferences such as language settings and display options so you do not have to reset them every visit.
• Analytics Cookies: Help us understand how players navigate the platform — which pages are most visited, where users drop off and how long sessions last. This data is aggregated and anonymised wherever possible.
• Marketing Cookies: Used only where you have given explicit consent, to show you relevant promotional content on the z7 com platform. We do not use third-party advertising networks that track you across other websites.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform normally. A cookie consent prompt is displayed on your first visit to z7 com, where you can accept or decline non-essential cookies.

07 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which the data was collected:

• Account Data: Kept for the duration of your account and for up to five years after closure to meet record-keeping obligations.
• Transaction Records: Financial transaction data is retained for up to seven years to meet standard financial record-keeping requirements.
• Support Communications: Records of support interactions are retained for up to three years after the last interaction.
• KYC / Verification Documents: Retained for as long as the account remains active and for a period after closure as required for compliance purposes.
• Usage & Analytics Data: Anonymised and aggregated usage data may be retained indefinitely for platform improvement purposes.

When data is no longer needed, it is securely deleted or anonymised. You can request earlier deletion of your data — see the Your Rights section below for details.

08 Security

z7 com takes the security of your personal data seriously. We use a combination of technical and operational measures to protect your information against unauthorised access, accidental loss, disclosure or destruction.

• All data in transit between your device and our platform is encrypted using TLS (Transport Layer Security).
• Player passwords are stored as hashed values — we cannot read your password, only verify it.
• Access to systems containing personal data is restricted to staff and service providers who genuinely need it for their role.
• Platform security is reviewed and tested on a regular basis.
• In the event of a data breach that affects your personal information, we will notify affected users as promptly as possible.

While we do everything reasonably practicable to protect your data, no system connected to the internet is completely immune to risk. You also have a role to play — keep your z7 com password unique, strong and confidential.

09 Your Rights

As a player on z7 com, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team using the details in the Contact section.

10 Minors

z7 com is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on z7 com using false age information, please contact our support team immediately. We will investigate and take appropriate action, including closing the account and securely deleting any associated data.

We encourage parents to use parental controls and device-level restrictions to prevent minors from accessing online gaming platforms. More guidance is available on our Responsible Gaming page.

11 Marketing Communications

If you have opted in to marketing communications, z7 com may contact you by email or in-platform notification with information about promotions, bonuses, new games, PSL cricket betting offers and other platform updates that we think may interest you.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email we send you.
• Updating your communication preferences in your z7 com account settings.
• Contacting the support team and requesting removal from the marketing list.

Opting out of marketing does not affect essential service communications — we will still send you transaction confirmations, security alerts and account-related messages that are necessary for the operation of your account.

12 Changes to This Policy

z7 com may update this Privacy Policy from time to time. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date. Where changes are significant, we will notify registered players via email or an in-platform notification.

Your continued use of z7 com after a Privacy Policy update constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how your data is being handled.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how z7 com handles your personal information, please contact our support team:

You can also visit our FAQ page for quick answers about accounts, payments and platform policies, or review our Terms and Conditions for the full legal framework governing your use of z7 com.